About this translation
This English version is provided for convenience. The German version of this document is the legally binding version. If there is any discrepancy between the English and German texts, the German version prevails.
Controller
FORMATION GmbH
XYZ, a division of FORMATION GmbH
Urbanstrasse 71
10967 Berlin
Germany
Email: [email protected]
Website: https://tryformation.com/
What this site does
This website presents the services, ideas, and contact options of XYZ, a division of FORMATION GmbH. It is a marketing website. It is not a customer software platform, user account system, or mobile app.
Data we process when you visit the site
When you access this site, technical information may be processed to deliver the pages and protect the site. This can include IP address, date and time of request, requested URL, referrer, browser type, operating system, and similar connection data.
We process this data to provide the site, maintain security, and respond to misuse.
Browser storage and cookie preferences
This site uses a small amount of browser storage to remember your selected theme, language, and cookie preference. This storage is used for site functionality and preference handling.
The legal basis for this processing is Art. 6 para. 1 lit. f GDPR where it is necessary for the operation of the site and Art. 6 para. 1 lit. a GDPR where consent is relevant.
Optional usage analytics
If you accept optional cookies in the cookie settings, we enable a privacy-aware analytics service operated by us at https://analytics.tryformation.com and Google Analytics. This helps us understand which pages are used, which entry points perform well, and whether core interactions such as contact and meeting requests are being used.
In this context, we may process page and interaction data such as URL, path, page title, referrer, timestamp, and event metadata related to site interactions. If you use the site chat while optional cookies are accepted, we also process the full text of your chat questions, the bot’s responses, session-scoped conversation identifiers, turn-level metadata, and bot-driven navigation events triggered from the chat within our self-hosted analytics setup. Google Analytics is limited to page views and a small subset of non-chat interaction events. As with any web request, the receiving service also processes connection data such as IP address and user agent for delivery and security purposes.
The legal basis for this processing is your consent under Art. 6 para. 1 lit. a GDPR. You can withdraw your consent at any time with future effect through the cookie settings on this site.
Contact and meeting forms
If you use the contact or meeting forms on this site, we process the information you submit in order to respond to your request. Depending on the form, this may include:
- name
- email address
- company
- requested service
- budget or team-size information
- preferred next step
- preferred meeting day and time
- message or notes
We also process technical anti-abuse data submitted with the form, such as submission timestamp, origin checks, and limited request metadata needed to reduce spam and protect the service.
The legal basis for this processing is Art. 6 para. 1 lit. b GDPR if your request relates to a potential engagement or pre-contractual communication, and otherwise Art. 6 para. 1 lit. f GDPR based on our legitimate interest in handling inbound enquiries and preventing misuse.
Email delivery via SendGrid
Form submissions from this site are sent by email using SendGrid, a service of Twilio SendGrid Inc. In that context, the submitted form data is processed for message delivery.
We use SendGrid to deliver lead and meeting requests to the responsible inboxes and to reply to enquiries efficiently.
Additional information is available in the provider’s privacy notice: https://www.twilio.com/legal/privacy
Direct email contact
If you contact us directly by email, we process the information you send us in order to handle your request and continue the related communication.
Recipients
Your data may be processed by service providers that support the operation of this website and our communications, where required for the purposes described above. This includes infrastructure used to host our website, handle communications, run the optional analytics service described above, and provide Google Analytics. We limit access to what is necessary.
Retention
We keep personal data only for as long as necessary for the respective purpose, including handling enquiries, meeting requests, legal obligations, documentation, and defence of legal claims.
If the data is no longer required for these purposes, it will be deleted or restricted in accordance with applicable law.
Your rights
Subject to the applicable legal requirements, you have the right to:
- request information about your personal data
- request correction of inaccurate data
- request deletion of your data
- request restriction of processing
- object to processing based on legitimate interests
- receive data portability where applicable
- withdraw consent with future effect where processing is based on consent
- lodge a complaint with a supervisory authority
Contact about privacy
If you have questions about this privacy notice or the processing of your personal data, contact:
FORMATION GmbH
XYZ, a division of FORMATION GmbH
Urbanstrasse 71
10967 Berlin
Germany
[email protected]